1How to join: All the tours are designed only in Mongolia, so you need to book your own International flights, unless otherwise specified in the tour description.
2Payment schedule: An immediately 100% of deposit per person secures reservation is required at the time of confirmation of the reservation.
-The Normal Tour Fare shall be paid no later than 45 working days prior to the eve of the departure date in either the basic tariff currency, as quoted.
-The Special Tour Fare or during Peak Season (for example Naadam Festival Tour or by Train tours) shall be paid no later than 65 working days prior to the eve of the departure date in either the basic tariff currency, as quoted. The Company can reserve by E-mail, or Fax. We will confirm by e-mail when we receive your payment.
-Price Guarantee: Your tour price is guaranteed once Enjoy Mongolia Travel has received your full payment.
3Cancellation & Refunds:
Due to the short nature of the travel season in Mongolia accommodation and facilities for travelers tend to be flooded during June, July, August & September. Therefore arrangements are usually pre-booked with the local suppliers such as airline companies and hotels. Therefore following charges will be withheld from your payment in case of cancellation on your end:
within 7-0 days prior to trip start: 40% of price
within 35-8 days prior to trip start: 10% of price
within 36 and more days prior to trip start: an administration fee of 200 USD per person
-Air or train cancellation terms are additional.
-All cancellation requests are required in writing. Telephone/verbal cancellation is not accepted.
4Cancellation or Change of itinerary: Enjoy Mongolia Travel reserves the right to cancel all services without penalty up to 45 days before tour departure.
-If you have deposit to us any money, we will full refund will be made under such circumstances.
-If you have not deposit money, we will not refund any money.
All itineraries are as written, but reserve the right to alter these due to any unforeseen circumstances, and will notify you of any changes as soon as possible.
5Insurance: You are responsible for any personal travel insurance that you need. Cancellation and Interruption Insurance is highly recommended.
6Room shares: We offer assistance in arranging room twin or double standard shares or Single Standard at hotels. For Mongolia tours: Not single ger in the countryside of Mongolia. Please note that single rooms are available only in Ulaanbaatar. Shared facilities at the ger camps in Mongolia.
Please contact us by e-mail for further impormation.